AOE/COE Department Services

We offer a variety of services in order to help you make an accurate and informed determination about AOE/COE, Subrogation, Apportionment and Liability issues.

National Claims Control has conducted over 15,000 insurance claims investigations since 1987.

Our experienced investigators have obtained thousands of statements and are able to identify the essential issues while in the field, no "checklist" investigations! We are experienced in many aspects of investigation, including death claims, subrogation investigations, fraud investigations, accident site investigation and documentation, stress/psyche claims, and unusual circumstances. We will provide a thorough and accurate report, delivered in a timely manner. We maintain an awareness of decision dates and will provide you with the information you need promptly.

All statements are recorded and photos are obtained of the persons being interviewed, unless otherwise requested. Every claimant is asked to sign an Authorization for Release of Records. We tailor our investigations to meet your needs, whether you require a full AOE/COE Investigation including statements from the claimant and all witnesses and co-workers, a claimant-only or employer-only statement, or a limited statement pertaining to only one aspect of the case. We provide regular status reports to keep you informed and give you choices as to how the investigation will proceed, maintaining contact about case status and developments when needed.

We have a licensed M.D. on staff to review your medical records at our regular hourly rate.

Our services include:

AOE/COE Investigation, including Recorded Statements, written and signed statements, transcribed statements, and affidavits.

Photos of the claimant, their residence and vehicle, accident site and equipment involved, and all witnesses interviewed.

Accident site investigation, including informative photographs, measurements, diagrams, and videotape of machinery in operation where required. Investigations can be handled on a rush basis when you need someone at an accident site immediately after the incident.

Motor vehicle accident investigations, including photographs, diagrams, and maps. Our investigators are familiar with the “going and coming rule.”

Subrogation Investigations, including liability carrier information for all parties and careful documentation of existing circumstances, equipment or premises involved.

Signed authorization and list of treating medical facilities provided to you immediately after interviews are completed, when necessary.

Records retrieval and review by a licensed M.D. upon request.

Obtaining personnel files, police reports, death certificates, OSHA reports, and other pertinent documentation.

Benefits:

» Fast turnaround

» Full and thorough investigation of claim by an experienced investigator (no "checklist" investigations!)

» Includes written or recorded statement.

» Includes transcription and/or statement summary.